Outsourcing has become a global phenomena brought about by the evolution of the world’s economy. Offshore outsourcing is currently looked upon as a value enhancer that helps organizations to streamline their core operations at a significant cost advantage. The key to successfully outsourcing of your projects lies in your choice of an experienced outsourcing service provider who can satisfy the critical business and technical criteria that match your expectations.
SenTel Software well defined and tested processes have enabled us to transition into offering a wide range of outsourcing services by sustaining the same quality, effectiveness and responsiveness that define our outsourcing services standards. With our unique offshore business model, we are proficient to produce predictable quality and measurable results through our defined processes. We are engaged in providing high quality, reliable, prompt, cost-effective and client-centric Outsourcing Services to our clients.
How Does Outsourcing to SenTel Software Benefit You?
Application Outsourcing Services
Each association that has received application outsourcing in the course of the most recent decade or two is presently continually taking a gander at ways and intends to refine and alter its abilities in this space to guarantee that results created are in accordance with business requests. To accomplish this target, endeavors are always watchful for best practices, developments and systems for conveying managed business esteem and guaranteeing operational prevalence.
At SenTel Software, we offer Application Outsourcing Services that are adapted towards reforming the customers’ application outsourcing portfolio, while empowering them to earn higher and improved business esteem. Our methodology is tuned towards guaranteeing more prominent operational predominance and key separation, subsequently making our customer’s business a great deal more focused. We are at the bleeding edge of key innovation ideal models, for example, distributed computing, Application Modernization and Agility, and are changing our customers’ IT surroundings to influence these cutting edge advances, over their organizations.
Development:Helps you address developing business and engineering difficulties by characterizing, planning and building applications customized to meet your business necessities
Maintenance:Expands your current IT applications through seaward capacity investigation, viability examination, upkeep and improvement
Management:Offers an extensive variety of help administrations for different stages and innovations
Modernization:Causes modernize legacy frameworks to improve adaptability, moderate danger, minimize interruption and lower costs
Portfolio Management:Helps you settle on a portfolio procedure and after that survey and oversee the portfolio on a continuous premise
Packaged Services:Helps you mechanize your quality chain through off-the-rack application bundles. We empower you to reap esteem through creative and configurable bundle driven arrangements
Performance Engineering and Enhancement:Improves the execution and versatility of uses over the innovation stack and application lifecycle
SOA Realization:Helps associations configuration, create, test and send administrations to understand a Service-Oriented Architecture (SOA)
Testing Services:Helps customers crosswise over industry verticals fabricate tomorrow’s Quality Assurance (QA) undertaking through a blend of change models, offerings to address the changing innovation scene, skeleton for bundle testing-headed business change and new engagement models
Business Process Outsourcing (BPO)
High working expenses? Pondering what transformational advances to put resources into to stay in front of rivalry? Step by step instructions to advance gathering results? The most effective method to oversee money stream, diminish stock convey expenses, and increase after-deals administration? The most effective method to meet new administration, danger and consistence regulations? Step by step instructions to increase perceivability over your store network? On the other hand move to more unpredictable methodologies, for example, actuarial and guaranteeing investigation help?
On the off chance that these are your difficulties they are positively not pretty much the expense. It’s about upgrading your business courses of action while disentangling them and tending to operational issues like security, protection, or administration. A tried and true and dependable BPO administration accomplice can get you there – an accomplice who has grasped the business best-in-class courses of action needed to convey such secure outsourcing administration. SenTel Software has dependably been a visionary and has spearheaded industry patterns, for example, outsider BPO operations, multi-nation conveyance, and the stage plan of action in India. 500/Fortune’s Next Gen BPO has
advanced from being a supplier of customary BPO administrations to a supplier of all encompassing cutting edge business administrations to Fortune Global clients.
SenTel Software’s skill comes from running various and diverse business courses of action, in view of six key precepts:
SenTel Software’s Next Gen BPO powers these principles to convey comes about that regularly bewilder the organizations it meets expectations with. SenTel Software’s extraordinary IGDM model decreased TAT by 75% and expense of operations by 40% for a main European bank by giving consistent incorporated administrations over their worldwide focuses placed in diverse time zones. SenTel Software’s adaptable valuing model helped a huge worldwide caretaker save $500 million in expense and DSO changes through expanded charging exactness, enhancing its top-line development and discharging money for transformational activities
SenTel Software’s area particular administrations empowered one of the world’s heading money related administration suppliers to assemble a powerful Anti-Money Laundering methodology, easing them of administration and agreeability issues SenTel Software’s exceptional “Representatives First” reasoning supplemented its imparted administrations hones for a worldwide examination driven pharma significant, prompting an enabled and more dedicated. This is simply a testing of what our BPO administrations have accomplished for customers by adjusting industry administration offerings to flat answers for convey extraordinary results.
SenTel Software’s BPO Commercial Ventures:
The customary model of IT Infrastructure Outsourcing has been a win or bust methodology to Infrastructure sourcing. As IT moves far from being a help capacity to a key business empowering influence, the loss of control &unbendability connected with the Traditional methodology has made it less & less great. In a far-reaching way, it is no more conceivable
to arrange all parts of expenses & development over a 5 -10 year period forthright & bundle them as a business case & contract.
SenTel Software is satisfying the worldwide sourcing needs of its clients through its Co-Sourcing model which gives another & in a broad sense troublesome sourcing recommendation to organizations searching for adaptability and key control from their Total IT outsourcing engagements. The model is focused around a collective methodology to outsourcing by characterizing it as an association between the client and the administration supplier focused around crucial fundamentals of adaptability, resource right cycle, straightforwardness and client holds control.
We offer to our clients’ adaptability in picking the privilege sourcing model for them discrete, full administration with an alternative of Asset light and Asset overwhelming and Alternative conveyance models like Cloud based administrations and building and supporting the business prepared foundation for supporting Saas stages. We additionally offer conveyance adaptability by setting up imparted and devoted conveyance centrers relying upon customer need while adjusting expense and economies of scale.We have associations with our DC facilitating accomplices over the world to have their datacenter and field administrations accomplices for hands and feet break-Fix Support Services/work area side help while we e-bond with them to guarantee that customers get a consistent and uniform administration, regardless of the Geographical area of the capacities conveying these administrations by leveraging uniform & institutionalized Tools & Processes over the IT Function.
SenTel Software offers engagement adaptability relying upon client environment- whether it is a genuine multi-sourced or where SenTel Software has of a bigger system where the client is the Integrator (e.g. Cummins Inc, Deutsche Bank and so on). Alternately Prime Integrator where SenTel Software is the Integrator for all other administration suppliers (e.g. Dixons, Skandia, Autodesk and so on) or True Multi-Vendor where numerous merchants adjust to give a full administration to a client for his business need focused around Prime obligation in diverse zones and plainly divided parts and obligations + clean hand up and take off focuses.
Finance and Accounting BPO
Thriving expense weights and the expanding requirement for danger and agreeability administration, process efficiencies, and a closer arrangement with business goals are driving account associations to working models that concentrate on both spryness and control. SenTel Software’s change headed Finance and Accounting Outsourcing (FAO) administrations help associations receive those models, through profound area mastery, imparted administration models, worldwide best practices, and made controls. We helps customers change their endeavor account capacity from an expense focus to a benefit focus, in this way adjusting cost and development, decreasing the money cycle, enhancing DSO, and augmenting rate of return in a lithe environment.
SenTel Software serves worldwide clients over the money outsourcing capacity and has immeasurable experience taking care of end-to-end exchange arranged judgment/methodology serious techniques over the FAO quality chain. Our money and bookkeeping outsourcing administrations include: CFOs, today, look past unimportant
expense decrease and concentrate on making new income streams. They have to make noteworthy changes of execution measurements while overseeing substantial pockets of inefficiencies. At the same time, they alleviate money related dangers and guarantee agreeability with the advancing administrative standards.
SenTel Software’ Finance & Accounting Services can raise the part of the money work in your association. SenTel Software works as an amplified controllership arm giving Finance & Accounting administrations – overseeing and executing fund capacities. SenTel Software drives hearty execution at an ideal expense, aides deal with the monetary and administrative dangers and aids the business in quickening development. SenTel Software’ Fore™ technique aides enhance effectiveness as well as drive viability through enhanced Kpis, for example, DSO, benefit recuperation, and so fort
Human Resource (HR) Outsourcing is a groundbreaking key HR activity. It helps association to concentrate on inward assets towards doing what they specialize in and all the while serves to control the primary concerns. Human Resource Outsourcing (HRO) helps an association to increase cost and time efficiencies and gives front line over their human asset techniques and enhances administration enhances administrations to their workers
HR is a vital accomplice in creating and executing hierarchical technique As is clear HR is something that is truly discriminating to an associations working. Human Resources (HR) obligations incorporates all the related capacities that work towards representative prosperity in the association including payroll, advantages, procuring, terminating, and staying up with the latest with state and government charge laws.
The late aggressive difficulties of the worldwide commercial center are making interest for Expert human asset outsourcing HRO suppliers to oversee non-esteem including authoritative business capacity of their organizations in this way encouraging the organizations can focus on their center capabilities. Human Resources Outsourcing assists in boosting hierarchical execution with numerous vital profits like disposing of the repetitive non-center HR capacities, expanding expense aggressiveness viability and aides in keeping up key HR center.
The part of human asset outsourcing administrations in an association varies with the degree of outsourced capacities. A few administrations run with the “win or bust” methodology, obliging that they handle all your HR capacities or none whatsoever. Others offer their administrations “individually,” importance you can pick and browse the HR outsourcing administrations they offer.
Benefits of Outsourcing HR Services
There is an exhaustive rundown of human asset outsourcing advantages. The profits identified with outsourcing human asset administrations incorporate time & cost funds, control over bother variables & saw larger amount of head honcho administrations.
In this becoming worldwide economy, human assets capacities are getting to be progressively intricate and asset escalated. For an outsourcing answer for help your
organization cut expenses and oversee human assets, you require an accomplice who sees how to increase the value of your organization.
Programming and IT associations needing to guarantee fantastic discharges need to fuse a compelling quality certification and testing program in their operations. Software Testing Outsourcing Services offers the adaptability to captivate oversaw testing & QA administrations at distinctive levels – from working an end-to-end quality affirmation administration project to giving particular seaward programming testing administrations
Outsourcing programming testing & QA permits an association to focus on center development and improvement exercises while autonomous outside programming QA testing specialists work close by at each one phase of the lifecycle. Programming Testing Outsourcing diminishes the high expenses connected with unidentified programming imperfections, without the enormous ventures expected to procure thorough in-house testing courses of action, assets, programming and fittings.
Our software application testing services
Functional Testing: Gain independent assurance that defects are resolved before users find them and the system meets original requirements.
Performance Testing: Mitigate the risk associated with slow application performance or system failure due to high user volume.
Usability Testing: Find out first-hand how real users interact with your app with real-time usability testing.
Mobile App Testing: Ensure your customers have a consistent user experience across various devices and mobile platforms.
Compliance Testing: Ensure compliance to government legislation and ensure privacy and security of your data.
The SenTel Software BPO Customer Service hone has aptitude crosswise over diverse business lines. These incorporate securing, help and administration, devotion and maintenance, contact focus counseling, online networking administrations, and help administrations. We work crosswise over commercial ventures including media, medicinal services, life sciences, managing an account, protection, telecom, retail, hey tech, and auto.
Our client administration offerings incorporate deals help, general question, specialized help, charging backing, and accumulations.
Deals help: From lead era to lead conclusion, we help the whole deals cycle. We likewise give up-offer and cross-offer administrations.
General inquiry: We handle request status enquiry demands, item related data, and determination client dissentions.
Specialized help: Our helpdesk/ specialized help offers a round-the-clock administration portfolio comprising application operation help, remote desktop administration, system help, and informing framework help. We likewise give level 0, level 1, and level 2 help administrations.
Charging help: We handle bill era and record support for complex administrations, for example, extortion administration
Accumulations: We offer accumulations administrations for ahead of schedule and late stages, and question examination and determination.